At Wobbo Digital Marketing, we value your satisfaction and strive to ensure that you are happy with the products and services you purchase from us. However, due to the nature of our offerings, we have specific guidelines for refunds as outlined below.

1. Digital Products Refunds

All digital products sold through our website, such as:

• PowerPoint Templates
• Social Media Templates
• Template Kits
• WordPress Plugins
• WordPress Themes

are eligible for refunds within 4 to 7 days of purchase. To request a refund, you must contact us within this period, providing a valid reason for your request. Please note that once a refund is issued, your access to the digital product will be revoked.

2. Non-Refundable Services

Our custom services, including but not limited to:

• Website Design
• Website Development
• Website Audits
• Website Maintenance
• WordPress Development & Customization

are non-refundable. These services involve considerable physical effort, mental energy, and creativity to complete. Once the work has commenced or is delivered, it cannot be undone or reversed. Therefore, refunds for these services are not possible.

We ensure that we work closely with clients to meet their expectations throughout the process to avoid any dissatisfaction with the final result. If you have concerns about the service, we encourage you to contact us at support@wobbodigital.com so that we can address your needs promptly.

3. Exceptions

In rare cases where services are not delivered as agreed upon or we fail to meet specific contractual obligations, we may offer a partial refund or resolution after reviewing the case. These instances will be handled on a case-by-case basis.

4. Contact Information

For any refund-related inquiries, please contact us via email at:

• Email: support@wobbodigital.com